Two-factor login means that after your password you also type a 6-digit code from your phone. It takes about two minutes to set up once, then a few seconds each time you log in.

Started but it didn't stick? The step people miss is the last one. If you scan the QR code but never type the 6-digit code back in, nothing is saved and the site still treats you as not set up.

Step 1. Get an authenticator app

This is a free phone app that shows a 6-digit code which changes every 30 seconds. Either of these works, pick one:

Google Authenticator App Icon Google Authenticator App Store Google Play
Microsoft Authenticator App Icon Microsoft Authenticator App Store Google Play

Already using a password manager like 1Password or Bitwarden? It can store these codes too, so you don't need another app.

Step 2. Log in as normal

Go to lexisagent.com/lexis-login/ and enter your username and password. If you are already set up, you will be asked for your 6-digit code straight after this screen.

The Lexis Agent Login Screen With Username, Password And Log In Button
The login screen. The help link at the bottom brings you back to this page.

Step 3. Set up the code

If you have not set up two-factor login yet, a setup box appears after you log in and asks you to Choose the 2FA method.

  1. Choose One-time code via 2FA App (TOTP). TOTP is just the technical name for the 6-digit code from your app.
  2. A square QR code appears. Open your app, tap + or Scan QR code, and point your camera at the square.
  3. Click I'm Ready.
  4. Your app now shows a 6-digit code. Type it into Verification Code and click Validate & Save. This is the step that saves it.
  5. Click Generate list of backup codes and save them somewhere safe. These are how you get in if you lose your phone.
  6. Click I'm ready, close the wizard.

Prefer not to install an app?

Choose Passkeys instead of the code option, and log in with Face ID, Touch ID or your fingerprint. There is also a Log in with a passkey button on the login screen once you have set one up.

Every time you log in after this

Enter your password as usual, then open your authenticator app, read the current 6-digit code and type it in. The code changes every 30 seconds, so if it expires while you are typing just use the new one.

Something not working?

Reply to the email you were sent about two-factor login, with a screenshot of what you see on screen, and we will sort it out. Nobody is locked out permanently.