Privacy Policy

Lexis English respects your right to privacy. It is our policy, in accordance with the Privacy Act, to protect any of your personal information that we collect or retain, and to use it for legitimate business purposes only.

Types of information held

The personal information we collect, and hold depends on our relationship with you. We collect personal information from you only if it is reasonable and practical to do so.

Types of information collected may include but is not limited to: your name, address, date of birth, telephone contact details, e-mail contact details, educational qualifications, occupation, nationality, country of birth, languages spoken, proposed education pathway, academic progress reports, incident reports, class attendance details.

While you generally do not have an obligation to provide any information to us, if you choose to withhold information that has been requested, Lexis English may not be able to provide the services that depend on the collection of such information.

Use, security and disclosure of personal information

Personal information is used primarily for the purpose for which it was collected – to enable us to transact our business activities, to provide you with the services you require, or to provide you with information about our organisation.

Lexis English takes appropriate measures to ensure that personal information is securely stored and protected from unauthorised use, disclosure, loss, or alteration and that it is only accessed by authorised personnel who require the information for the performance of their duties.

Personal information may be disclosed to third parties, such as Australian Commonwealth and State agencies and various other organisations as required by law.

It is our policy to destroy or de-identify personal information when it is no longer required.

Accuracy of personal information

We take reasonable steps to ensure that the personal information we collect, use and disclose, is accurate and up-to-date.

To assist us in this process, we recommend that you advise Lexis English of any change in your residential address, phone number, or other necessary personal information as soon as practicable.

Student visa holders are required to notify Lexis English immediately of any changes to their contact information.

Access to personal information

Should you require access to your personal information or have any concerns or questions relating to how this information is stored or managed, please contact the appropriate Lexis English campus.

Please be aware that in some instances, access may be denied for legal purposes. We reserve the right to charge a fee for the provision of your personal information.

Who we are

Lexis Agent is owned by Lexis Asia Pty Ltd and is part of the Lexis Education Group based in Australia. Our website address is: https://lexisagent.com.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

If you request a password reset, your IP address will be included in the reset email.

How long we retain your data

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.